dk1111 Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") is issued by dk1111 ("we", "us", "our", the "Platform") and governs the collection, processing, storage, and use of personal data relating to individuals ("you", "your", the "Player") who visit https://dk1111.bid or use any associated service, feature, application, or communication channel operated by dk1111.

dk1111 is committed to handling your personal data with transparency, integrity, and in accordance with sound data-protection principles. By creating a dk1111 account or continuing to use the platform after this Policy has been made available to you, you acknowledge that you have read and understood the practices described herein.

This Policy applies to all personal data processed in connection with the dk1111 platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

2 Data We Collect

dk1111 collects personal data in the following categories depending on the nature of your interaction with the platform:

2.1 Identity and Registration Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (to verify that you meet the 18+ age requirement)
• Nationality and country of residence
• Username chosen at registration
• Email address
• Mobile phone number registered with a supported Bangladeshi mobile banking service

2.2 Identity Verification (KYC) Documents

• Copies of government-issued identity documents (National Identity Card, passport, or driving licence)
• Proof of address documents (utility bill, bank statement) where required
• Source-of-funds documentation where required by anti-money laundering procedures

2.3 Financial and Transaction Data

• Mobile banking account identifiers linked to bKash, Nagad, Rocket, or Upay (account numbers, wallet IDs)
• Deposit amounts, timestamps, and transaction reference numbers
• Withdrawal requests, amounts, and processing status
• Account balance history and bonus credit/debit records

2.4 Gaming and Activity Data

• Bets placed, game sessions, wagering history, and game results
• Sports betting selections across cricket (BPL, IPL, T20), football, kabaddi, and other markets
• Slot spins, live casino table sessions, and crash game rounds
• Responsible gaming tool usage (deposit limits set, cool-off periods activated, self-exclusion requests)

2.5 Technical and Device Data

• IP address at the time of each login or significant platform interaction
• Device type, operating system, and browser type and version
• Session duration, page navigation paths, and feature interactions
• Geolocation data derived from IP address (country and city level only — no GPS data is collected)

2.6 Communications Data

• Content of support tickets and email correspondence submitted to [email protected]
• Live chat transcripts where the chat feature is available
• Your communication preferences and marketing opt-in or opt-out status

3 How Data Is Collected

dk1111 collects personal data through the following means:

• Directly from you when you complete the account registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or respond to a survey or promotion.
• Automatically as you interact with the dk1111 platform through server logs, session tracking, and cookies and similar technologies (described further in Section 8).
• From payment processors including bKash, Nagad, Rocket, and Upay, who share transaction confirmation data with dk1111 to enable us to credit your account and process withdrawals.
• From identity verification services engaged by dk1111 to assist with KYC checks, where those services cross-reference your submitted documents against third-party databases.
• From fraud detection and anti-money laundering partners who may provide risk signals associated with IP addresses, device fingerprints, or payment identifiers.

4 Purpose and Legal Basis for Processing

dk1111 processes your personal data only where there is a lawful basis to do so. The primary purposes and their associated legal bases are set out below:

• Account creation and management — necessary for the performance of your contract with dk1111 (i.e., the Terms & Conditions you accepted at registration).
• Identity verification (KYC) and age verification — necessary to comply with legal obligations applicable to online gaming operators and to enforce the 18+ restriction.
• Processing deposits and withdrawals — necessary for the performance of your contract and to satisfy legitimate business interests in accurate financial record-keeping.
• Fraud prevention and anti-money laundering — necessary to comply with legal obligations and to protect dk1111's legitimate interests in preventing financial crime.
• Customer support — necessary for the performance of your contract and dk1111's legitimate interest in resolving disputes and maintaining service quality.
• Responsible gaming monitoring — necessary to comply with obligations to protect player welfare and to honour the self-exclusion and limit-setting tools you activate.
• Analytics and platform improvement — based on dk1111's legitimate interest in understanding how the platform is used and improving its features, provided this interest is not overridden by your privacy rights.
• Marketing communications — based on your explicit consent (opt-in) at the time of registration or subsequently. You may withdraw this consent at any time by emailing [email protected].

5 Data Sharing and Disclosure

dk1111 does not sell your personal data. We share your data only in the following limited circumstances:

5.1 Payment Processors

To process your deposits and withdrawals, dk1111 shares the minimum necessary transaction data (including your mobile wallet identifier and transaction amount) with bKash, Nagad, Rocket, Upay, and other supported payment providers. These providers are independent data controllers in respect of the data they hold and are subject to their own privacy policies.

5.2 Identity Verification Partners

To conduct KYC checks, dk1111 may share copies of your identity documents with contracted identity verification service providers. These providers process your data solely on dk1111's instructions and are bound by data-processing agreements that prohibit them from using your data for any other purpose.

5.3 Game Content Providers

Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and stake value for the purpose of delivering game content to your device. These providers do not receive your name, contact details, or payment information.

5.4 Fraud Prevention and AML Services

dk1111 may share device fingerprints, IP addresses, and transaction patterns with fraud detection and anti-money laundering partners for the purpose of identifying and preventing financial crime. This processing is based on dk1111's legal obligations and legitimate interests.

5.5 Legal and Regulatory Disclosures

dk1111 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, where disclosure is necessary to protect the vital interests of a person, or where disclosure is required to establish, exercise, or defend legal claims.

5.6 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of dk1111's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Policy that result from it before the transfer takes effect.

6 Data Retention

dk1111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and identity data — retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in order to satisfy anti-money laundering record-keeping requirements.
• Transaction and financial records — retained for a minimum of five (5) years from the date of each transaction.
• KYC documents — retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Gaming activity logs — retained for a minimum of three (3) years to support dispute resolution, responsible gaming monitoring, and fraud prevention.
• Customer support correspondence — retained for three (3) years from the date of the last communication in a given support thread.
• Technical and device data (server logs) — retained for up to ninety (90) days for fraud detection and security purposes, after which aggregate anonymised statistics may be retained indefinitely.
• Marketing consent records — retained for as long as your consent is active, plus three (3) years following withdrawal of consent.

Where data is no longer required, dk1111 will securely delete or anonymise it in a manner that prevents reconstruction of the original personal data.

7 Security Measures

dk1111 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, and destruction. These measures include:

• Transport-layer encryption: All communications between your browser or device and the dk1111 platform are encrypted using TLS 1.3, the current industry-standard transport security protocol.
• Password hashing: Account passwords are stored exclusively as one-way salted cryptographic hashes (bcrypt). Passwords are never stored in plain text and cannot be retrieved by dk1111 staff.
• Data encryption at rest: Sensitive personal data including identity documents and payment details are encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within dk1111's internal systems is restricted on a strict need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations and receive regular data-protection training.
• Intrusion detection and monitoring: The dk1111 platform is continuously monitored for anomalous activity, and security events are logged and reviewed by the security team on an ongoing basis.
• Penetration testing: dk1111 conducts regular security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.

8 Cookies and Tracking Technologies

dk1111 uses cookies and similar client-side storage technologies to operate the platform, maintain your login session, prevent fraud, and gather aggregate anonymised analytics data. The following cookie categories are in use:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that maintain your login state and security tokens that protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as preferred language, display settings, and last-visited game category so that the platform can personalise your experience on return visits.
• Analytics cookies: Collect aggregate, anonymised data about how players navigate the dk1111 platform — for example, which pages are visited most frequently and how long sessions last. This data is used internally to improve the platform and is not shared with third-party advertisers.
• Fraud prevention cookies: Help dk1111 identify and flag suspicious activity by tracking device fingerprints and session patterns associated with known fraud vectors.

dk1111 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You may disable non-essential cookies through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in and using the platform.

9 Your Privacy Rights

As a player on the dk1111 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". Requests will be acknowledged within 5 business days and resolved within 30 calendar days.

Please note that certain rights are subject to limitations. For example, dk1111 cannot erase financial transaction records that it is legally required to retain, and it cannot provide access to data that would reveal confidential commercial information or personal data about other individuals. Where a request cannot be fulfilled in full, dk1111 will explain the reason in writing.

10 Children and Minors

The dk1111 platform is strictly restricted to individuals aged 18 years and above. dk1111 does not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and have reason to believe that your child has registered an account on dk1111, please contact us immediately at [email protected]. We will investigate and respond within 48 hours.

11 International Data Transfers

dk1111 may engage service providers — including game content studios, fraud prevention partners, and cloud infrastructure providers — whose systems are located outside Bangladesh. Where your personal data is transferred to a jurisdiction that does not provide a level of data protection equivalent to that applicable in Bangladesh, dk1111 will implement appropriate safeguards to protect your data, which may include contractual clauses binding the recipient to maintain adequate protection standards.

By using the dk1111 platform, you acknowledge and consent to the transfer of your personal data as described in this section for the purposes set out in Section 4 of this Policy.

12 Amendments to This Policy

dk1111 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — dk1111 will notify you by email to your registered address and display a prominent notice on the dk1111 website at least seven (7) days before the revised Policy takes effect.

Non-material amendments, such as clarifications of existing practices or corrections of typographical errors, may be made without advance notice and will be effective from the date the revised Policy is published on the site. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.

Your continued use of the dk1111 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with any amendment, you should cease using the platform and contact support to request account closure.